René Matthews


in Three Rivers, Vereeniging

6 Nile Gate, Cnr Nile Drive

& General Hertzog Road,

Three Rivers, Vereeniging

016 423 6965

About Us Treatments Injuries Pain Rehabilitation FAQ's Contact us

What should I anticipate when visiting your practice?

During your first visit to the practice you can expect your physiotherapist to take a thorough assessment by asking you questions and looking at your movement. You will be given a diagnosis and a treatment plan with the approximated number of sessions required. You will be educated about your condition and the goals for physiotherapy. If a diagnosis is not clear or physiothery is’nt the right form of treatment for your problem you may be referred onto a specialist for further investigation.

How many sessions of physiotherapy will I need?

The number of physiotherapy sessions you require will be individual to your injury or condition. Your physiotherapist will give you an estimation following your initial assessment. Your progress will be reviewed each session and this will help determine the foreseeable amount of sessions. If your symptoms plateau or you do not improve your treatment will be modified or you will be referred to a specialist.

What treatment will be offered to me?

Following your assessment, your physiotherapist will devise an individual treatment plan involving a combination of treatments. Treatment may include an exercise programme, electrotherapy, hydrotherapy, mobilisations and massage therapy.

I have a sports injury, should I stop my training until my assessment?

For any acute sporting injury rest is vital for the healing process to take place. We can usually get you in for your initial assessment quickly, without any waiting lists, so your physiotherapist will then be able to advise you on the level of activity possible. We recommend that you call if this relates to you.

I’ve just had surgery, do you provide post-surgery rehabilitation? I want to get back to normal as soon as possible.

Yes, we do provide rehabilitation physiotherapy treatment following surgery. When and what your treatment will involve can depend on the type of surgery you have had and the post-surgery protocol given to you by your surgeon. Alternatively you may have had surgery some time ago and feel you didn’t gain the full benefit. If this applies to you we have tailor made exercise programmes and rehabilitation techniques to improve your quality of life.

Do I have to be put on a waiting list before I can receive treatment?

No, sometimes we can see you on the same day. Usually we can book you in for your initial assessment within 24-48 hours.

How long will my appointment be?

Your initial assessment will take 1 hour and will involve your physiotherapist taking a detailed history of your condition, providing a diagnosis and forming a treatment plan around your goals. You will also receive some treatment during your initial assessment. Follow up appointments will vary dependent on the injury, condition and modes of therapy

Do I need to bring anything with me?

We will provide you will any equipment you may need during your physiotherapy appointment. You should wear comfortable loose clothing. Your physiotherapist will need to see the affected area, so bringing shorts with you may be appropriate. Any previous medical investigation information would be useful to our physiotherapists such as X-Rays, scans and documentation/letters.

What payment methods do you take?

If you are a self-funding client we take all methods of payment – cash, cheque, card or EFT. If you are being referred for physiotherapy by your solicitor, case manager or insurer we will send them an invoice directly for the treatment you receive.

When do I pay?

When you ring us to book your initial assessment by self-referral, you will be asked to pay for your first session by card over the phone. After your initial assessment you can pay for follow up treatment sessions after each appointment.

How does e Medical Insurance cover work?

If you have private medical insurance cover, our practice is likely to be recognised by your insurer as all of our physiotherapists are members of the Society of Physiotherapists and the Health Professionals Council. You must contact your medical insurer to confirm this prior to booking your initial assessment; some companies require a referral from a doctor beforehand.

Do I need a GP referral

No, you do not need to be referred by your GP although we do take referrals from GPs, Hospital Consultants and other Health professionals. However, you need to check with your Private Health

Can I bring someone with me?

Yes you are more than welcome to bring someone with you to your appointment.



Physiotherapy: Frequently asked questions

Will my symptoms improve with physiotherapy?

Yes. Whether you have a musculoskeletal problem or a neurological disorder, physiotherapy aims to treat your presenting symptoms. Your symptoms may include pain, stiffness, muscle weakness or reduced range of movement. Physiotherapy treatment can reduce or completely cure each of these symptoms. We ensure you reach your maximum potential by providing you with the most effective treatment methods available.

Treating injuries

Relieving pain

Restoring Health/Rehabilitation